Dr. Seagraves An Elderly African American Woman - 982 Words

It was almost midnight when I got the call from Dr. Seagraves. She told me to meet her in the physicians lounge at 7 am: we had a case. The next morning began like any other in the operating room. We met with the patient, I received permission to observe and then got suited up for case. The patient was an elderly African American woman, she called me handsome and smiled comfortably. When we made it into the OR I was asked to help lift the patient from bed to table, with a subtle warning of â€Å"watch out, it’s gooey.† Dr. Seagraves parted the patient’s gown, exposing a mass of raw tissue that somewhat resembled a leg. The patient had suffered a week’s worth of necrotizing fasciitis, more commonly known as flesh eating bacteria. The wound had a certain odor, a putrid smell you do not forget. Our hearts sank in unison as we realized what we were up against. We had to act fast. Dr. Seagraves began scrubbing the wounded tissue as the Anaestesiologist monitor ed the patient’s progress. I had observed Dr. Seagraves on multiple occasions and never did she express concern for the outcome. For the first time in our relationship I heard her mutter, â€Å"This is not good. This is not good at all.† The bacteria spread fast, leaving the leg unsalvageable. The question on all of our minds was why the patient had waited so long to seek treatment. Surely she was in a lot of pain, and that odor... why wait? The answer was purely financial. Money deterred her from seeking treatment which caused aShow MoreRelatedThe Physician s Lounge At 7 Essay912 Words   |  4 PagesIt was almost midnight when I got the call from Dr. Seagraves. She told me to meet her in the physician’s lounge at 7 am; we had a case. The next morning began like any other in the operating room. We met with the patient, I received permission to observe and then got suited up for the case. The patient - who I will call Cheryl - was an elderly African American woman. She called me handsome and smiled comfortably. Dr. Seagraves pulled back the patient’s gown with a subtle warning of â€Å"watch out, it’s

The Nature of Communication - 10702 Words

Difine and describe the nature of communication in detail? Answer: The nature of communication is the exchange of information between two people. It is required that there be both a sender and a receiver for communication to take place. Communication is reciprocal. So at any time the sender is sending a message the receiver is also sending messages. Effective communication entails the sender encoding a message and transmitting it to the receiver where the receiver successfully decodes the message. So, in English! In your head you know what you want to say. So you put it into words in a language you know and you send it to your receiver. You can send it through talking, posting it on a message board, sending an e-mail, etc. This goes†¦show more content†¦He decided it was time to hire me to teach his people how to shake hands, too! Being familiar with the following handshakes will help you immensely in your relationship-building activities: Controller A person extends his hand to you, web-to-web, and as soon as your hands are linked, he purposely maneuvers his hand onto the top. Hes telling you he wants to be in charge. Keep that in mind as the interaction continues. Sandwich Use this one only with people you know. When you envelop another persons hands, you are invading their private space ... where you are to be only when invited. Society promotes the standard handshake but is not as tolerant of using both hands. By the way, this handshake is also known as the politicians handshake ... which may be cause enough for most people to avoid it! Dead Fish Imagine rubbing a scaly, dead fish in your hands ... and you got the picture. Your hands typically are wet for two reasons: You are nervous or you have been holding a cold beverage in your right hand and move it to your left just before you shake hands. In either case, it is extremely unpleasant for the receiver. If you experience anxiety, wipe your hands on a napkin, the tablecloth or even lightly on your clothes. What you spend at the dry cleaners will be paid for quickly by the better impression you make. As for the beverage, use common sense. Limp Fingers Women, far more than men, extend their fingers rather than theirShow MoreRelatedNature of Communication7113 Words   |  29 PagesOrganizational Communication for Survival: Making Work, Work. Richmond, McCroskey, McCroskey (2005). THE NATURE OF COMMUNICATION IN ORGANIZATIONS Regardless of the type of organization, communication is the element that maintains and sustains relationships in it. What person A says to person B not only can have an impact on those two people but, since organizations are systems, it also can have a meaningful impact on the total system. Your communication with your co-workers and supervisorsRead MoreThe Theory Of Human Nature And Behavior1178 Words   |  5 Pages Human nature, or the usual behavioral patterns of most humans alive today, is influenced by a great number of characteristics, mannerisms, and unique traits that are not found in many other organisms across the globe. Two such characteristics, namely language and communication, are so distinct that they can be regarded as the main components for the development and creation of human nature itself, acting as the basis for human consciousness and development. However, although these social constructsRead MoreThe s Cane, Misunderstanding, Violence, And Even Death1639 Wor ds   |  7 Pagescharacters, misunderstandings, violence, and even death. The reason that communication fails in Jean Toomer’s Cane is because of the way men objectify women as objects of nature to be studied and interpreted. The women are compared to the beauty of nature by the men of the novel which suggests that men only see the exteriority of women and they cannot see the interiority of the female character. The use of connecting women to nature suggests that Jean Toomer is looking at gender and how masculinity shapesRead MoreEssay on Psych Nursing Communication647 Words   |  3 Pagesskill(s) of effective communication is key. Assessment of a patient’s ability to communicate includes gathering information about the ‘contextual factors’ that influence communication itself. A context includes all the factors that influence the nature of communication and interpersonal relationships. This includes the patient’s internal factors and character istics (psychophysiological) the nature of the relationship (relational) and the situation prompting communication (situational). Read More The Power Of Writing Essay995 Words   |  4 Pageswriting was that complicated enough to be discussed in a classroom setting. However, as demonstrated throughout history different forms of communication, such as writing, have shaped and evolved human interaction and invoked societal change. For example, in Walter Ong’s essay, â€Å"Writing is a Technology that Restructures Thought,† Ong acknowledges that means of communication, such as the computer and pencil, have been in argument since Plato’s time (319). Consequently, I asked myself how something so simpleRead MoreIntercultural Communication Shares Information Across Diverse Groups and Cultures827 Words   |  3 PagesThe term intercultural communication refers to a type of communication that is aiming at sharing information across diverse social groups and cultures. In general, intercultural communication describes wide range of communication processes that are naturally occurring in organiza tions which are made up of individuals who are from different backgrounds. Today’s world has been characterized by increased communication between different people around the world resulting to establishment of contractsRead MoreIntroduction.The Concept Of Integrated Marketing Communication1708 Words   |  7 PagesIntroduction The concept of Integrated Marketing Communication (IMC) focuses on merging or linking all forms of communications together in a pact. The concept is critical in the promotion, advertisement and brand building of goods and services at the marketing arena. The merging of promotional tools and use of lined communication approach is essential to the success of every sales and marketing companies. The chief aim is to excite and lure the customers to buy one s goods (Bruce and PetersRead MoreRadiographers Role in Operation Theatre1525 Words   |  7 Pages On the other hand, he has to excel in interpersonal skills so that he can cope up with the team communication and effort. KEY ISSUES REGARDING OPERATING THEATRE RADIOGRAPHY: The key issue of this assignment is to realize the significance of good communication and teamwork between radiographer and the surgeons. The concern raised by these particular issues is the need of improving communication between radiographers, surgeon and remaining team in order to minimize problems. Furthermore, theRead MoreCustomer Personality And The Product Selection Process Essay1178 Words   |  5 Pagescharacteristics that is associated with the brand. As one of the most important promotion tools, it will attract the target audience s attention. A brand personality that is well defined will lead to customer trust, emotional attachment and loyalty. Better communications between a customer and product is one of the results of brand personality. Improving the relationship between customer and brand will lead to increasing the level of brand preference and that preference will lead to customer dependency on theRead MoreEffects of the Apostrophe on Communication in Ode to the Ap ostrophe1020 Words   |  4 PagesEffects of the Apostrophe on Communication in â€Å"Ode to the Apostrophe† Elizabeth Zeitlins poem titled â€Å"Ode to the Apostrophe† immediately reveals the topic of the poem; with an â€Å"Ode† referring to a type of lyrical poem meant to be sung, and the subject being the apostrophe. Zeitlin shows through an informal and welcoming style that the apostrophe is an important vessel of communication, acting as a messenger with no innate characteristics of good or bad. In that regard, the misuse of the apostrophe

Minimal Invasion Argument Essay Sample free essay sample

In his paper. â€Å"The Minimal Invasion Argument Against the Death Penalty† . Hugo Adam Bedau argues against the decease punishment. Bedau’s intent is to convert people to prefer the life-time imprisonment over the decease punishment with an statement that had been antecedently used by other writers called â€Å"The minimum Invasion Argument† . which he considers to be â€Å"the best statement against the decease penalty† ( Bedau. 4 ) . In this paper I will depict Bedau’s statement and demo how he has some failings turn toing the construct of the minimum invasion statement by disregarding what in my sentiment is the chief ground why the decease punishment has non been abolished ; this ground being our incapacity as worlds to â€Å"define† our environment. When we call one thing by a name we believe this thing is the name by which we have called it. For illustration when we call person a condemnable we take off many of the features that make us equal to the felon and so merely name him or her a condemnable. With this essay I want to turn out that in some instances as human beings we need to believe in re-definition. in alteration ; all this in order to construct a better society. To make this I will foremost explicate Bedau’s statement every bit best as possible and so reason with the issues I found on it that are based on our linguistic communication as the translator of our universe. The Minimal invasion Principle as is described by Bedau goes as follows: ( 1 ) The Principle: Governmental invasions of an individual’s privateness. autonomy. and liberty ( or other cardinal values ) are justified merely if no less invasive pattern is sufficient to accomplish an of import societal end. ( 2 ) Therefore. penalty is justified merely if it is necessary as a agency to some socially valid terminal. ( 3 ) The decease punishment is more severe–more invasive–than long-run imprisonment. ( 4 ) To accomplish valid societal ends. long-run imprisonment is sufficient as an invasion of single autonomy. privateness. and liberty ( and other cardinal values ) . ( 5 ) Therefore. society ought to get rid of any lawful pattern that imposes greater misdeme anor of single autonomy. privateness. or liberty ( or other cardinal value ) in instances in which a less invasive pattern is available. ( 6 ) Decision: Society ought to get rid of the decease punishment. The rule in Bedau’s statement comes from an statement used antecedently to oppose the decease punishment in the Furman v. Georgia instance ( Bedau. 4 ) . The statement used by the Judgess. Brennan and Marshall. during the instance states that. â€Å"by the cardinal normative rule: given a compelling province involvement as the end or intent. the authorities must utilize the least restrictive agencies sufficient to accomplish that end or purpose† ( Bedau. 4 ) . In Bedau’s words. the first premiss of the statement would be. â€Å"governmental invasions of an individual’s privateness. autonomy. and liberty ( or other cardinal values ) are justified merely if no less invasive pattern is sufficient to accomplish an of import societal goal† ( Bedau. 5 ) . In his sentiment. the first premiss entirely would be adequate to convert more broad and democratic authoritiess but the intent of the statement is non to convert the 1s that could easy believe it so more grounds will be needed to convert authoritiess with a more totalitarian and fascist point of position ( Bedau. 5 ) . Premise two. serves to confirm that the function of authorities to forestall future offenses to happen is undeniable because if done by citizens they can be considered offenses. and penalty to such offenses need to be implemented and both protagonists and the 1s that oppose the decease punishment would most likely agree with this ( Bedau. 5 ) . The protagonists of the decease punishment see in this premiss yet another manner in which the wrongdoer should pay with his life for the offense committed in order to forestall farther offenses to happen. In this instance it would non merely be justified to penalize the condemnable but executings seems to be the lone manner in which the wrongdoer could pay for such offense harmonizing to the retaliatory statement that by definition implies that â€Å"murderers deserve to die† in order to set up societal order and deter future felons from moving ( Bedau. 7 ) . To Bedau. it is at the minute of choosing the right penalty when people tend to do the error. disregarding some restraints applied by the moral beliefs that our society is ruled under in which penalty should non be treated as an terminal itself but the mean to an terminal due to the deficiency or unknowingness of more efficient methods to build a better society ( Bedau. 5 ) . Premise three. might be obvious to some but t here are still people that deny the â€Å"greater ferociousness and force of the decease punishment when compared to† life imprisonment ( Bedau. 5 ) . In response to those in favour of the decease punishment. Bedau. answers with grounds why lifetime imprisonment is less terrible and invasive than executing: â€Å"Few death-row captives try to perpetrate suicideVerb 1. commit self-destruction – kill oneself ; â€Å"the terminally sick patient committed suicide† putting to death – cause to decease ; set to decease. normally deliberately or wittingly ; â€Å"This adult male killed several people when he tried to rob a bank† ; â€Å"The husbandman killed a hog for the holidays† †¦ . . Snap the nexus for more information. and fewer maintain seeking until they win. Few death-row captives insist that all entreaties on their behalf be dropped. Few convicted liquidators sentenced to life in prison declare that they wish they had been sentenced alternatively to executing. Few if any death-row captives refuse executive clemencyexecutive mildness n. the power of a President in federal condemnable instances. and the Governor in province strong beliefs. to excuse a individual convicted of a offense. transpose the sentence ( shorten it. frequently to clip already served ) . or cut down it from decease to another lesser †¦ . . Snap the nexus for more information. if it is offered to them. † ( Bedau. 5 ) . He will subsequently state to those that believe the decease punishment is a better manner to maintain people from incorrect making. that if one were to hold to put to death person for a capital offense committed. the same individual could besides hold to torment the felon before the existent executing in order to enforce what in the decease punishment supporters’ eyes could look as a just penalty due to the appendage of the offense committed and would hold a greater deterrent consequence ( Bedau. 6 ) . The 4th premiss is based on Bedau’s research by the Bureau of justness which shows that â€Å"the rate of slaying in death-penalty legal powers is typically higher than in abolitionist jurisdictions† ( Bedau. 6 ) . He besides points out how pro executings. lack the grounds to demo how much more open to slay capital penalty free provinces are and how on the other manus provinces that support and use the decease punishment continue holding homicides every twelvemonth ( Bedau. 7 ) . Based on all the information given Bedau concludes that the decease punishment represents a more terrible penalty than necessary and that our society must in all instances. purpose to the less invasive legal penalty like lifetime imprisonment to reconstruct order in our society without disregarding our moral rules ( Bedau. 8 ) . From reading his essay I can see why many people would hold that decease punishment or life-time imprisonment demands to be abolished. nevertheless I can besides see the ground why we have non abolished them. a ground that Bedau does non see. What I think we are losing out is the existent intent of the penalty that we apply to incorrect actors and the ground why we make this error is based on our definitions. First. like I said earlier. when we call person. Lashkar-e-Taibas say John. a condemnable we non merely give John the belongingss that belong to the definition of condemnable. but we besides take away the non-criminal belongingss that belong to John. John could besides posses the belongingss of being a hubby. a boy. a brother and so on. He can besides be intelligent or non. caring or non. or â€Å"have† so many other features that we â€Å"give† to other people or non â€Å"have† such qualities. but he is non merely a condemnable. Before John was accused of his offenses he was merely another individual in the universe populating his life. John did non â€Å"have† the condemnable cast on his record. Here is where I see the job and so I see it on premiss one. two. and four of the â€Å"Minimal Invasion Argument† . They all refer to punishment as a agency to accomplish a valid societal end. If I understand this right. we punish people because they became felons. but we expect that â€Å"future† or possible felons do non go a world. Then we say that capital felons should either be executed or be put in gaol for the remainder of their lives. but with what standards? It seems to me that on one side we are judging felons in a really deterministic manner and we judge society in a non so determined manner. Lashkar-e-taibas go back to John. before he was recognized as a condemnable cipher specifically declared what type of individual John was. Now that he has committed a offense everybody seems to cognize what he is and what he will make. Then could non we besides say that John was a condemnable even before he committed the offense? To me it seems that when people are executed or given life-time imprisonment they are judged by the â€Å"rule† ; â€Å"once a condemnable ever a criminal† . Then if this was the instance he was besides a condemnable even befor e he committed the offense. If that is non the instance so we could besides see how from being a felon he could besides travel back to be a â€Å"normal† citizen once more. The other issue trades with the societal end or the valid terminal our Torahs are seeking to accomplish in our society. Here excessively. our Torahs seem to miss the sum of information necessary to make up ones mind whether or non a adult male should be free after being found guilty. John. for illustration. is put in gaol for a capital offense he has committed under the premise that this will do merely other people think twice about their actions and non John. It is true that the citizens that heard about the instance might maintain themselves off from state of affairss as the 1 in which John committed his offense. but it is besides true that some people even after hearing what happened and happening themselves in similar state of affairs will still perpetrate the offense they were traveling to perpetrate anyways. The difference here is that we are giving people a opportunity to demo how from past events one can larn. chance that is non given to John ( he has to decease either by exe cuting or clip spent in gaol ) . That is why I think that when we define the term felon. in a subliminal manner we define him as something separate from society but we still want him to be an illustration for the society he has been excluded from. John. is supposed to actuate alteration in society. the individual that we can merely see as a felon and that will decease either executed or by clip spent in gaol. is supposed to demo us how alteration is possible. Bedau to be successful with his statement he will foremost hold to revise and happen out what we as a society mean by condemnable. so define penalty. and so specify what a valid terminal or societal end is. As Hobbes said on â€Å"Leviathan† . â€Å"for a word. besides meaning what we imagine to be the nature  ·of the thing to which the word applies · . besides signifies the nature. temperament. and involvements of the speaker† ( Bennett. 16 ) . I could seek to try to give these footings a new definition. but by making so I would belie myself because I know I’m incapable of specifying societal footings with my individual head. Alternatively I would prefer to suggest lawgivers. Judgess and citizens in general to re-evaluate the significance of these footings to something closer to our beliefs and our society. We believe in alteration. for if we did non what would be the point of holding gaols and capital penalties if they were non traveling to alter the heads of those that have non committed but are believing about perpetrating a offense? A society that for so long has been contending for equality. equity. and chance should non halt at the â€Å"outside† ( people that are non in gaol ) degree. but besides battle for those ( people in gaol ) that one time belonged to the society they are now being excluded from. The new significances should stand for both sides of the job and non merely one. The job evidently started while the felon was still a portion of the society and developed into something we now consider merely to be the criminal’s job. Therefore. the new significances should include condemnable and society as portion of the terminal consequence and non merely one sided consequences. Just like our society can larn from the felon. the condemnable can larn from society. We have created a immense spread. where all the capital felons fall. between the society before the offense was committed and the society after the felon is executed or given life-time imprisonment. I know it is hard to believe of a c ondemnable as person else one time the individual is given the rubric sing how linguistic communication has made us believe of things in the manner linguistic communication describes them alternatively of the manner things are. but by seeking so we would acquire closer to a more merely society and closer to true significances about the society itself. I know some people will differ with me. believing that it is excessively hazardous to give a felon a 2nd opportunity and that our childs and households would non experience safe knowing that a â€Å"known† felon has been released. And I do hold with them in that it would be hazardous to let go of person if that individual still thinks like a â€Å"criminal† . That’s why I mentioned before that merely like society can be educated by utilizing the felons as illustrations. the felons can besides be educated utilizing society as an illustration. Our society is evidently non merely composed of good but besides bad. So our felons can besides hold two parts to them that need to be explored and understood. But how would somebody cognize if the felon does non believe as a condemnable anymore one might inquire. And the reply is we would non cognize and might be that we will neer be able to cognize whether the felon is ready to confront society once more. but it is besides true that we do non cognize whether or non executings maintain other people from perpetrating offenses. We need to see in the felons what we see in society ; the capacity of alteration. We need to see them as the responsible of one another. where society caused the felon and the condemnable causation society and non merely the condemnable improving society and non bettering the felon from society. Plants Cited Bedau. Hugo Adam. â€Å"The Minimal Invasion Argument against the Death Penalty. † Criminal Justice Ethics21. 2 ( 2002 ) : 3-8. Philosopher’s Index. EBSCO. Web. 15 Feb. 2011. Bennett. Jonathan. â€Å"Leviathan by Thomas Hobbes. † Early Modern Texts –Philosophers and Philosophy Topics. July 2006. Web. 29 Mar. 2011. .

Mission, Vision and Value Statement of Zappos.com free essay sample

Zappos. com is one of the world’s largest online shoe and clothing store. It’s headquarter is currently located in Las Vegas, Nevada. Zappos. com was founded in 1999 by Nick Swinmurn, and acquired by Amazon. com in 2009. Mission: ‘Delivering Happiness’ Zappos aims to provide the best customer service possible. In order to create a loyal customer base, they have been trying to offer a customer service as perfect as they can. One of the interesting customer experience stories I came across is a customer service phone call that lasted 8 hours and 3 minutes. In this story, a ‘Customer Loyalty Team’ member helps a customer find a cycling shoe on another site when they are out of stock. Offering free shipping, free return shipping and 365 day return policy is another example that shows how Zappos is passionate about its customers’ happiness. As a part of excellent customer experience, Zappos has 100% satisfaction guaranteed return policy and tries to make return process as convenient as possible. We will write a custom essay sample on Mission, Vision and Value Statement of Zappos.com or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page And also, Zappos encourages its customers to order several items, check them out, and return if they don’t want. It looks like it was not a coincidence for Zappos to reach $1 billion in annual sales by 2008, two years earlier than expected. Values: Zappos has 10 core values: 1) Deliver WOW Through Service 2) Embrace and Drive Change 3) Create Fun and A Little Weirdness 4) Be Adventurous, Creative, and Open-Minded 5) Pursue Growth and Learning 6) Build Open and Honest Relationships With Communication 7) Build a Positive Team and Family Spirit 8) Do More With Less 9) Be Passionate and Determined 10) Be Humble â€Å"At Zappos, our belief is that if you get the culture right, most of the other stuff —like great customer service, or building a great long-term brand, or passionate employees and customers — will happen naturally on its own† says Tony Hsiesh, CEO of Zappos. And he says that their culture is their brand. To maintain their culture, they start with the hiring process and they have two different sets of interviews. At first interview, they look for relevant experience, technical ability fit within the team, etc. At second part that HR department conducts, they look for culture fit. Interviewing job applicants in a room resembling a talk show set can show that how people at Zappos embrace the values. At the end of fourth week of training of a newcomer, Zappos offers a $2000 quit bonus with a check for the time she or he has already worked. Zappos does not want anyone to stay if they do not feel that they would not be a good fit for the company. ‘The recruiting team interviews candidates for culture fit and a willingness to change and to learn. They notice how applicants interact at lunch. Do they talk with others or just the person they think makes the hiring decision? Our shuttle drivers tell us what candidates say during the ride back to their hotels† said senior HR manager Hollie Delaney in an interview with HR Magazine. I think this is a good example of not only culture fit but also family spirit. Vision: ‘Delivering Happiness’ Zappos’s vision statement remains the same. They believe that fulfillment of their mission will help them succeed in the future as well. References Hargis, Michael B., and Don B. Bradley III. Strategic human resource management in small and growing firms: Aligning valuable resources. Academy of Strategic Management Journal 10.2 (2011): 105. Dhiman, Satinder, and Joan Marques. The role and need of offering workshops and courses on workplace spirituality. Journal of Management Development 30.9 (2011): 816-835. Burkus, David. A tale of two cultures: Why culture trumps core values in building ethical organizations. The Journal of Values-Based Leadership 4.1 (2012): 6. Asif, Muhammad, and Matthias HJ Gouthier. What service excellence can learn from business excellence models. Total Quality Management Business Excellence 25.5-6 (2014): 511-531. Kilber, Jennifer, Allen Barclay, and Douglas Ohmer. Seven tips for managing generation Y. Journal of Management Policy and Practice 15.4 (2014): 80. Holland, Jennifer, and Jackie Weathers. Aligning a companys people strategy with its business strategy and brand strategy. Journal of Brand Strategy 2.3 (2013): 245-258. Klemmer, Lindsey Pilar. Mission-driven communication for the non-profit organization: a case study of the Downtown Spokane Partnership. (2016). MacCormack, Ryan, et al. Zappos as a High-Performing Organization. Hsieh, Tony. IMPACT OF LEADERSHIP QUALITY IN AN ORGANIZATION. Allen, George P., et al. The Role of Servant Leadership and Transformational Leadership in Academic Pharmacy. American journal of pharmaceutical education 80.7 (2016): 113.

Forks over knives free essay sample

Forks Over Knives Watching this film really made me look at what I am feeding myself and my children. It is so hard to know who Is right when It comes to what we eat. It seems like every few years whats best for us changes, and this Is what has always made me so skeptical. But after watching the movie, Forks Over Knives, my outlook has changed. You cannot hide from the facts and wealth this study and film there Is Just o many facts that prove that what and how we eat really Is the key to living a healthy life. Heart disease, cancer, and diabetes have all been linked to the foods that we eat. As stated In the movie, Two out of three of us are overweight, Cases of diabetes are exploding, especially amongst our younger population, About half of us are taking at least one prescription drug, and Major operations have become routine. We will write a custom essay sample on Forks over knives or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page These are all statements made by various subjects in the film that really Todd out to me. We have heard for years that obesity leads to various illnesses, many of which are deadly. Did that slow down the way many people eat? No in fact the opposite has taken place, fast food restaurants, eating foods that can be cooked much more conveniently and eating on the run has taken new heights. This all adds up to Americans being way too busy to cook food that is good for them and instead are just doing what I am going to call, Grab and go. I say this because in todays day ND age it is all about convenience, but what this movie did was remind me that life is really too short. I want to be around to see my grandchildren and I definitely know for sure that I do not want to die of something as evil as cancer. Knowing that with something as simple as taking a step back and Just getting back to the basics; cooking meals that are healthier will greatly reduce my risks of acquiring cancer or diabetes. This film took it all a step further by also showing that you cant Just change the how you eat but also what you eat. I never really thought too hard about meat or animal foods being bad as long as they were not fatty. This is not true at all, actually eating any animal products has been proven to accelerate/turn ON cancers. This was a fact that caught my attention because at the young age of thirty l, myself was diagnosed with cancer. I have now been In remission for fourteen months and never want to go through that again. Forks over knives By Mandalay Nutrition children. It is so hard to know who is right when it comes to what we eat. It seems like every few years whats best for us changes, and this is what has always made changed. You cannot hide from the facts and within this study and film there is Just too many facts that prove that what and how we eat really is the key to living a we eat. As stated in the movie, Two out of three of us are overweight, Cases of are Just doing what I am going to call, Grab and go. I say this because in todays day diagnosed with cancer. I have now been in remission for fourteen months and never

Start Learning Spanish With Basic Lessons

Start Learning Spanish With Basic Lessons Spanish is one of the most-used languages in the world. Its also one that is relatively easy for English speakers to master. There are many reasons why you might want to learn Spanish. Maybe youre studying the language at school or planning a trip to a Spanish-speaking country. Whatever it may be, there are a number of basics that will help you get started. The Spanish Alphabet Words are made up of letters, so its only logical that you begin by learning the Spanish alphabet. Its very similar to English, with a few exceptions, and there are some special pronunciations youll need to know. Many languages- Spanish included- use stress and accent marks to guide pronunciation. Since English is one of the few that doesnt, this can be one of the more challenging aspects of learning Spanish. Words and Phrases for Beginners Rather than dive right into the finer points of Spanish grammar, lets start with some basic vocabulary lessons. By learning simple things like the words for various colors and family members, you can feel a little sense of achievement right from the start. Greetings are among the first lessons in any Spanish class. When you can say hola, gracias, and buenos dias, you have a great start to any conversation. Likewise, if your ultimate goal is simple conversations to use on vacation, you may need a few common phrases. Asking for directions, for instance, can be very important for your travels. You might also need to read or ask for the time to keep your itinerary on track. Its not a bad idea to give the four seasons a quick study, either. Working With Nouns in Spanish Two rules stand out when using Spanish nouns. The most unique to English speakers are the masculine and feminine forms. Every Spanish noun has an inherent gender assigned to it, even if the subject is of the other gender. Quite often, the feminine will end with an -a  and will use the articles  una, la, or las  rather than the masculine  un, el, or los. The other rule of Spanish nouns comes into play when we are using the plural form. This tells you when to add an  -es  and when you can simply attach as  -s to the noun. Further, the adjectives attached to the nouns must agree with either the singular or plural form. Spanish Pronouns Are Important Subject pronouns include words like  I, you,  and  we, which we use all the time to form sentences. In Spanish, subject pronouns are  yo, tà º,  Ãƒ ©l, ella,  etc. Theyre used quite often to replace the subject of the sentence, but there are a few things you need to remember. For instance, Spanish has both a formal and informal version of  you. With someone youre familiar with, you can use  tà º,  but formally its proper to use  usted. In addition, there are certain times when its okay to omit the pronoun. Essential Spanish Grammar Other basic parts of Spanish grammar have their own rules that youll want to study. Verbs, for example, need to be conjugated to match the past, present, or future tense of the sentence. This can be difficult for students, but it is similar to adding the  -ed  and -ing  endings in English. Muy  means  very  and  nunca  means  never  in Spanish. These are just two  of the many adverbs you can use to explain what something is like and add emphasis. Adjectives in Spanish can be a little tricky. Many times, these descriptive words are placed before a noun, but there are other circumstances when they come after it. For example,  the red car  is  el coche rojo, with  rojo  being the adjective that describes the noun. One other very important part of speech is the preposition. These are short connective words like  in, to,  and  under. In Spanish, they are used much like they are in English, so learning prepositions is often a simple matter of studying the new words.

The importance of professionalism within the construction industry Essay

The importance of professionalism within the construction industry - Essay Example For the construction industry, professionalism is important as it avails self-identity. The self-identity stems from the professional firms that personnel within the industry have created. For example in the engineering and architecture industry that have professional bodies, which act as reglators of the graduates who wish to be recognised as qualified, trusted, and capable professionals. The self-identity is also created through professionalism by the belief that exists among the public domain and the community at large that members of these bodies work to serve them (Murray & Dainty, 2013). Professionalism in the construction industry has also aided in ensuring that the experts in this industry are not money-minded, but work to ensure that their customers get the best and serve the needs that the society wants to be addressed and solved. Hence, an aspect of discipline is instilled in the industry through professionalism. Without discipline, any profession is bound to fail in the l ong run. Hence, the durability of the construction industry is fortified by professionalism (Murray & Dainty, 2013). Through professionalism, the corporate social responsibility of the construction industry is enhanced. The enhancement of the corporate social responsibility serves to boost the function-ability and delivery of the industry. Delivery is of great importance to any industry, without it, the industry cannot function. It is through this responsibility that targets are set and met, which ensures that the professional conduct.

The experiment that Stanley Milgram conducted in the 1960s provided Essay

The experiment that Stanley Milgram conducted in the 1960s provided empirical evidence in favour of what is now referred to as t - Essay Example The results of the experiment have been proved by many other researchers in later studies, which explored the small-world effect in various types of networks. It has been verified that the small-world effect can be seen in different extent in a number of the real-world networks. The small-world phenomenon has made a great contribution in the theory of networks as it helped to better understand the structure and dynamics of the complex networks. This paper intends to discuss the Milgram's experiment and to explore in what extent the small-world effect can be found in three main classes of networks – random graphs, scale-free networks and small-world networks. Keywords: networks, social networks, small-world, six degree, random graph, scale-free networks. Introduction It is widely acknowledged that networks are all around people; and people themselves as socio-biological systems are, for the most part, products of biochemical reactions and social relationships occurring in netwo rks. Networks are studied since 1736, at first in the domain of mathematical graph theory (Biggs et al., 1986), which has been gradually developed into the solid branch of knowledge that studies nature and properties of different networks, from very simple to large and complex networks that have irregular structure and complex dynamics. Examples of such networks can be found everywhere in nature and in society – food networks of biological species, communication networks and the Internet, social networks between individuals, transportation networks, metabolic and neural networks, and many others. Nowadays the study of networks got significant achievements in understanding of specific features, some of which have been investigated in depth only in the past few decades, with the advent of information and communications technologies and, particularly, the Internet. One of the fundamental features of networks was discovered in 1967, when a famous social psychologist Stanley Milgr am conducted a series of experiments, revealing that in spite of the enormous number of the global population, our world is actually rather small - any individual on the planet can reach any other individual through about six contacts in their social network. The phenomenon was called the small-world effect, while the modern popular scientific literature often mentions it as the â€Å"six degrees of separation† effect (Watts, 1999). The results of the Milgram’s experiments have been proved in a large number of experiments of other researchers. The phenomenon appears to be extremely useful for understanding the structure and dynamics of processes that takes place in different networks, for example the dynamics of spread of information across the network, or the dynamics of diffusions of epidemic diseases in a society. The small-world effect can be viewed in different networks; however, each of these networks has the distinctive characteristics, related to its structure and dynamics, so there are certain differences in the manifestations of the small-world effect in various networks. This essay intends to discuss the Milgram's experiment and to explore in what extent the small-world effect can be found in networks, namely, in three main kinds of networks – in classical random graphs; in scale-free networks, introduced by Barabasi and Albert (1999); and in small-world networks, invented by Watts and Strogatz (1998). The paper is aimed to show

Mandatory Assessment is not the Same as Mandatory Mediation, but Both Essay

Mandatory Assessment is not the Same as Mandatory Mediation, but Both Concepts Undermine the Family Mediation Process - Essay Example In family law, mandatory mediation can be defined as a situation whereby couples are instructed by a court to resolve a dispute by attending meetings with a mediator..The essence of the meetings is to help couple to reach a compromise deal on the disputed issue. Court mandated mediation is envisaged to be a facilitated negotiation by the aggrieved parties through a mediator to unravel the underlying issues and possibly reach a fair settlement. In the United Kingdom, mandatory mediation can either be categorical or discretionary. Categorical mandatory mediation refers to cases whereby statutes provide that certain cases must undergo Alternative Dispute Resolution while discretionary mediation refers to cases where the presiding judge decides the cases the should undergo mediation. On the other hand, mandatory assessment is the continuous process of gathering information from various sources to help evaluate the most appropriate strategies for achieving the well being of the child and safety. The process of mandatory assessment involves a court appointed assessor who is required to work with the concerned family to assess the conditions on the ground. The assessor can also seek information from other sources deemed necessary and after the evaluation, the final report given to the court is critical in reaching the final judgment. Although mandatory assessment and mandatory mediation are different, both are compulsory dispute resolution modes aided by a third party. The report analyzes the impacts of the mandatory assessment and mandatory mediation in the context of family law. After evaluation of these effects, it is clear that these processes undermine the family mediation process instead of helping in the dispute resolution. Particularly, these concepts go against the fundamental principal of voluntary resolution of disputes and are also counterproductive especially in issues involving domestic violence. From this perspective, these mandatory processes may actua lly introduce new complications in the justice system on top of those already caused by the traditional system. Non Voluntary Nature The principal argument against mandatory assessment and mandatory mediation is that they impinge on the right to self determination. Mediation is a voluntary decision making process and every individual has the right to self determination. Hence the term â€Å"mandatory mediation† is itself oxymoronic. Coercion into mediation leads into serious reservations concerning the mediation process itself and its outcome. It has been argued that if couples are coerced into mediation, then there is a high probability that they may be coerced within the mediation itself1. She further opines that the preceding stages to mediation are a determinant of the direction that the mediation will take. Once a couple has entered into the mandatory mediation process, there is a high expectation placed upon them to reach an agreement. According to Hayes, the heavy expe ctation to reach an agreement may alter the meaning of mediation to the aggrieved parties. In the seminal cased Halsey v. Milton Keynes., [2009] EWCA 15, [2009]2, the court decided that â€Å" to oblige truly unwilling parties to refer their disputes to mediation would be to impose an unacceptable obstruction on their right of access to courts.† This court ruling shows that indeed there is a great controversy over the implementation of mandatory mediati

Qualified Employees In Hospitality Industry Tourism Essay

Qualified Employees In Hospitality Industry Tourism Essay The need of qualified employees in hospitality industry, their commitment to service quality and to what extent it impacts customer satisfaction is not any more a matter of question; it is an important issue that concerns not only hospitality management education in Bulgaria but it is recognized all over the world. The industry suffers from high turnover (Mehra, 2006) which directly reflects to the product and service quality offered (Pizam and Thornburg, 2000) and respectively to low revenues and profits (Tracey and Hinkin, 2008).Furthermore, problems occur in graduates perception of future career in hospitality industry due to disappointment of the work experience they gain during their mandatory practices in this industry which decrease their willingness for further professional development in this field (Waryszak, 1999; Jenkins, 2001).The gabs in hospitality management education system is an important issue of serious concern and represents a huge interest among researchers and a cademics. According Mr. Ilian Ilchev a manager of Vocational Training Center (VTC) Bourgas who is responsible of the training of cadres in hospitality industry, Bulgarian tourism sector faces serious problems finding qualified employees in this field. Most of the students in Bulgarian universities and colleges offer low quality of education. There is no interaction between the practice in tourism sector and the higher education offered in Bulgarian schools. Moreover, after graduation students are not attracted from the low payment in this sector, and the inability to start career on managerial level is from great disappointment for them. As far as the education of hospitality management is concerned, there is a need to classify the supply side of the Bulgarian education. The institutions that provide tertiary education in Bulgaria are separated into two types: universities with duration of study from four to six year, depending on the object of study which offer bachelor and master degree, and colleges with duration of study three years offering professional bachelor degree. There is existence of Private Professional Colleges (PPC) with duration of study two years offering certificate for professional qualification which are 1st, 2nd, 3rd and 4th degree (National Statistic Institute) and so called Vocational Training Centers (VTC) which are working at the same principle as PPC and offer the same levels of professional qualification. The difference between them is that PPC give opportunity for the student to continue their education for professional bachelor/bachelor degree in its partner Bulgarian university or colle ge but VTC on the other hand is considered to be not only for students but for everyone that wants to acquire craft knowledge in particular field. There is small percentage of private colleges which are part from any statistic that offer courses based on educational programmes similar to foreign colleges that suits the students needs in particular industry. The period of study in these colleges is from two to three years and after completing the course, student can continue their education in university abroad. Most of the courses are franchised and validated by the foreign college or university and the majority of them are based in Nederland, Great Britain, Norway etc. However, the degree awarded by their Bulgarian college or university partner is not acknowledged by the Bulgarian Ministry of Education. Here comes the question how effective is the education offered from these institutions connected with hospitality industry and how many of them produce qualified employees and leade rs that could suits the needs of this industry? According to Jenner, 1992 and Sneed Heiman, 1995 the concern for a good quality of education in tourism sector should be equally high for both government and hospitality and tourism industry. Bulgarian government does not subsidize the colleges that offer higher education in hospitality management and very few hotels do have clear structured training system. The limitation of Master and doctoral programs in this field in Bulgarian universities with specialization in hospitality is an obstacle for development of further academic resources and researches which could be in favor for the progress of these programs. Furthermore, courses such as Entrepreneurship, Strategic Management, Marketing Management, Corporate Finance etc. which are essential for the hospitality education do not exist in Bulgarian State universities. Such courses are recognized in the Bulgarian colleges which are affiliated by foreign universities but from financial p oint of view, not every student can afford it. Unfortunately, such gaps in the hospitality education are not rare phenomena in other countries such as India that faces the same problems (Jauhari V.2006). A serious issue of concern in Bulgaria is connected with the jobs opportunities that the Bulgarian students have after graduation. It is generally known that the aim of the higher education is to prepare qualified cadres which are able to find a realization on the labor market. The quality of education is a leading factor that influences students opportunities of finding the most suitable job placement according to the acquired qualification (Georgieva Y., Kalinov K. 2005).Unfortunately, in Bulgaria it is a well known fact that the students find difficulties to find job in the sphere of their higher education and most of them start working something which is totally different or similar to what they have studied in the university, mostly at minimum wage rates.Moreover,the number of graduates in hospitality industry exceed the number of available managerial positions on the labor market, something that happens in India as well and that leads to : à ¢Ã¢â€š ¬Ã‚ ¦mismatch of supply and demand of certain skills in hospitality industry (Jauhari V.2006). According to Zhang and Wu (2004), China faces the same difficulties in hospitality industry, namely: à ¢Ã¢â€š ¬Ã‚ ¦lack of qualified staff at both operational and managerial level, high staff turnover rates, unwillingness of university graduates to enter industry, gap between what is taught in school and college and realities of the industry itself In most cases, it leads to job dissatisfaction, low productivity and respectively to low quality of service. Researchers have found that there is absence of positive and strong interaction between job satisfaction and education (Gordon, 1975; Weaver, 1978). One of the assumptions is that the students with higher education expect their work during the years to be rewarded and when their expectations are not met it easily leads to dissatisfaction of the job position (Wright and Hamilton, 1979).However, a recent statistic shows that the number of people who mostly leave the country are young people between 25-29 years old (NSI). This means that higher educated or not, young people in Bulgaria prefer to work and to look for a better career opportunities abroad instead of develop their skills at home which directly reflects on the different branches of the Bulgarian economy, namely to operate with young and qualified cadres. It is a reasonable explanation why Bulgarian hospitality industr y desperately has a need of qualified employees and managers who can offer good quality of service and ability to compete with other popular hospitality industries such as Turkey, Greece, Malta etc. The good quality of higher education in hospitality management plays crucial role of providing the tourism market with well trained, skilled and educated managers, but on the other side, frontline employees are those who has direct contact with the customers, and the quality of service provided by them is essential for the success of any organization within the hospitality industry (Chang, 2006).Customer service is viewed as customer perception of what he/she had experienced and remembered (Beaujean, Davidson, and Madge, 2006; Bymes,(2005). Most of the time, when a customer leaves a hotel or a restaurant dissatisfied from the received service, it forms immediately a negative perception (Bymes, 2005).Thats why, it is essential and not fully recognized in Bulgarian hospitality industry that the successful organizations are those that perceive customer service as: à ¢Ã¢â€š ¬Ã‚ ¦the starting point and ending point for any effective account relationship in which the key to success is clear thinking about what it feels like to walk in the customers shoes (Bymes, J., 2005). Employees commitment to service quality is also an important factor that contributes for a strong organizational performance. Organizations with high commitment among subordinates could only benefit from it with lower turnover and comparatively higher motivated employees. It is important for every company to know how to motivate its employees and to create better relation between customers and frontline employees. It is considered as a step ahead of creating a sustainable customer service (Cadwallader, S., Jarvis, C, Bitner, M., and Ostrom, A., 2009; Spector and McCarthy, 1996). It is also assumed that committed employees are more likely to provide customers with better quality of service (Zeithaml, Parasuraman and Berry, 1990).According to Kini and Hobson (2002) the good quality of service entirely depends on: à ¢Ã¢â€š ¬Ã‚ ¦employees commitment, satisfaction, involvement, and morale. In hospitality industry in Bulgaria is very difficult to be found such employees. Frontline employees are à ¢Ã¢â€š ¬Ã‚ ¦typically underpaid, undertrained, overworked and highly stressed (Hartline and Ferrell, 1993), a statement which apply pretty much to the Bulgarian hospitality employees working environment. It concerns mostly the seasonal workforce in Bulgarian winter and summer resorts where people work almost at minimum wage, in most cases relying on tips or small percentage of their daily profit. Hotel and restaurant employees are occupied ten-twelve hours per day, sometimes even more, depends on how busy is within the organization. Furthermore, a common practice is working without days off which easily contribute for stressful working environment, a topical issue that contributes to low quality of service (Ross F. G 1995).All these factors reflect negatively on employee satisfaction, productivity and loyalty to the organization and respectively to customer satisfaction and pr ofitability. The link between frontline employees satisfaction, loyalty, productivity, customer satisfaction and companys profitability is well depicted in so called Service profit chain (Heskett, Sasser Schlesinger, 1997); illustrated in Figure.1.According to Crowford, A. and Hubbard, S. (2007), in the Service profit chain: à ¢Ã¢â€š ¬Ã‚ ¦there is a link between employee satisfaction and the service concept, directly impacting customer satisfaction. This impact affects customer loyalty, which in turn influences revenue growth. Lastly, revenue growth extends back to the beginning influencing the internal service of the organization. Understanding an employees level of satisfaction, commitment, involvement, and self-esteem gives managers and strategists means to create a favorable environment where the links in the service profit chain work to the advantage of the service provider. Employees satisfaction and commitment as a starting point in Service profit chain, impacting the delivery of good quality of service and companys profitability, are major components that absence in many Bulgarian hospitality organizations. The results are higher turnover among frontline employees and managers due to the lack of quality of work life (QWL), a topical issue of great interest among researchers and academics. The delivery of good service highly depends on QWL provided by the hospitality organization, mainly when employees needs and expectations are met, so that they are motivated to work in companys favor (Kanungo, 1982 and Efraty Sirgy, 1990) or in other words through better QWL there is a significant improvement of employees productivity, performance and service quality (Havlovic, 1991).A recent research made to investigate employees expectations of QWL (Kandasamy,I, I. Sreekumar, A., 2009) indicates that during a conversation with the employees from three different h otels, they show willingness to participate, when provided, in companys service training programs which could be a good chance for them to enhance their skills. According to Rousseau (1995), in most cases, employees even expect their company to provide training programs as an opportunity for further career development: à ¢Ã¢â€š ¬Ã‚ ¦in exchange for the employees time, effort, and skill Tourism industry in Bulgaria supported by the government and orientated in the mainstream of mass tourism, entirely depends on its seasonal workforce. Practices such as service training almost do not exist in Bulgarian winter and summer resorts because of its seasonality, where the percentage of five and four stars hotels grow dramatically in the last couple of years. As Mr.Lubomir Popiordanov, Chair of the Bulgarian Association for Alternative Tourism (BAAT) pointed out Bulgarian mass tourism is mainly connected with quantity instead of quality and it lacks in added value (Sofia News Agency).Most of the hotel owners are mainly focused finding ways to be fully booked during the whole season instead of improving the quality of service through training programs. It is not yet recognized that through such programs frontline employees could work much more effectively when dealing with customers complaints which on the other side makes feel them satisfied with their job (Babakus et al., 2 003; Schneider Bowen, 1995; Tax Brown, 1998).Some other research papers support the thesis that organizations that invest money in service training programs are more capable to keep its employees within the company, makes them feel happy at the workplace and committed to the firms values(Babakus et al., 2003; Lee, Park, Yoo, 1999; Sweetman,2001; Tsui, Pearce, Porter, Tripoli, 1997). Other approach of keeping frontline employees committed to the organization, providing better quality of service is through companys reward system. George and Gronroos (1989) also suggest that rewarding service employees periodically ensure their commitment to service quality. Similar to the training programs, reward systems and policies are very important for motivating employees when dealing with customers complaints. The fact that companys reward structure contributes for employees satisfaction at the workplace and impacts their organizational commitment is so far supported by many service literature studies (Bowen, Gilliland, Folger, 1999; Brown Peterson, 1993; Farrell Rusbult, 1981; Heskett, Jones, Loveman, Sasser, Schlesinger, 1994; Lawler, 2000).For the Bulgarian hospitality industry a clear structured reward system could be in favor of reducing employees turnover and to encourage more qualified cadres to enter this sector. Most industry researchers agreed that employees commitment to service quality is highly influenced by managers commitment to service quality and the way they demonstrate it (Bowen and Schneider 1985; Hartline and Ferrell 1996; Mohr-Jackson 1993; Babakus et al. 2003). As it was mentioned before the higher education is from significant importance in hospitality industry in order to generate leaders capable to show their subordinates motivation, skills, confidence and flexibility which could positively affect employees behavior towards the delivering of a better quality of service. Managerial coaching is considered as an appropriate tool of providing employees with support mainly connected with their knowledge, skills and performance within the organization. This method embrace approximately the same goals concerning employees further skill development at the workplace as training ,but coaching is presented in more informal way. It represents the ability of the managers to create sustai nable correlation between employees and supervisors so that their everyday activities and experiences are synchronized and able to became an object of learning (Phillips 1994).Coaches is design to demonstrate employees the best way of doing their job when dealing with customers. It gives employees an idea of their opportunities, and how to perform better using new and different approaches.Furthermore, through coaches employees are provided with regular feedback which aims to get the best of its employees and to show them that their work is appreciated. Bulgarian hospitality industry has a lot to learn concerning the education provided, aiming to attract qualified cadres to work in this field and their ability to be committed to service quality. It is so far recognized internationally that qualified employees who are satisfied with their job are more committed to the service quality which directly affect customer satisfaction of the received service attitude. Having in mind that todays world economy is 70 percent service based, more and more academics and people working in this sphere are looking for a way to design companies that are able to provide the best service to its clients (Schneider White, 2004). The importance of improving the quality of service is the main driver for companys successful retention of customers (Gustafsson, A., Johnson, M., Roos, I., 2005).At operational level service employees are those who creates the connection between the customers and the organization and most importantly through them and their perso nal contribution to deliver proper service, managers are aiming to attract and impress customers (Chase, 1981; Heskett et al., 1994; Oliva and Sterman, 2001), and respectively to satisfy them. Thus, managers commitment to service quality has indirect impact on customers satisfaction (Subroto, B. Natalisa, D., 2003).Even that managers also contributes for the delivering of excellent service, frontline employees are from great importance when the target is better productivity performance and gratifying customers needs (Yee,R., Yeung,A., Cheng,T.C,2008). Service quality in the modern hospitality industry is a crucial factor in creating long-term relationship between organizations and customers and to make them feel satisfied (Martin, 1986; Croby et al., 1990; Tornow and Wiley, 1991; Tsa, 1994).Many researchers have argued that there is significant correlation between customer satisfaction and service quality (Roth and Van Der Velde, 1991; Roth and Jackson, 1995).Other studies in service marketing have suggested that customer satisfaction is in emotional reply of a particular experience connected with provided service( Westbrook and Reilly (1983).According to Yoon and Suh (2003), the excellent service highly depends on employees because when they are satisfied with their job and motivated, it is more likely to deliver better services and to give more from themselves. Other research papers prove that loyalty among employees contributes for higher levels of service delivering (Loveman, 1998; Silvestro and Cross, 2000).Employees which ar e able to provide service quality are considered much more capable to solve problems easily and in proper manner which positively affects customers perception of the provided service. Bulgarian hospitality industry needs serious improvements connected with the service attitude toward customers and radical changes in employees working environment, in order to work in full capacity. Successful tourism or hospitality business could not operate without satisfied guests and subordinates (Gursoy and Swanger, 2007). As pointed out in The Service Profit Chain: à ¢Ã¢â€š ¬Ã‚ ¦providing employees with a superior internal working environment is likely to lead to satisfied employees who are both loyal to the organization and able to provide the customer with an excellent service experience. Customers will recognize and value the outstanding service offered to them. (Heskett et al., 1994, 1997). However, several studies indicate that employees satisfaction plays crucial role in achieving companys financial aims (Koys, 2003), which means that when a company make an affords to take care for its employees, they will do the same in return for companys customers. This care could be express through better payment, reward practiced, training and managerial coaching and not at the end, through companys ability to make feel its employees secure (Gursoy and Swanger, 2007; Koys, 2003; Schneider, 1991). Customers loyalty and satisfaction are supposed to be contributory factor for customer profitability. The relationship between customer satisfaction and profitability is considered as fundamental marketing concept which means that the companys goal is to pursue customers needs, wants and wishes (Helgesen.O, 2006).When all this consumers factors are met, customers are satisfied from what they receive, the company is pleased having a long-term financial returns on business. Customers who are highly satisfied are considered to use one and the same products and services more frequently and respectively to stay loyal to the company that provides them (Anderson et al., 1994; Gronholdt et al., 2000).Customers loyalty is an important factor in hospitality industry that contributes for consumer reuse of a certain product or service which positively increase companys profitability. Moreover, satisfied customers are much less price sensitive and they are willing to pay even at high price (Ander son et al., 1994) which directly affects companys economic performance. Satisfaction among customers reflects in positive way on organizations overall reputation which on the other side could be a premise of creating strong relationship with important distributors and suppliers. From what was mentioned so far it becomes obvious that: à ¢Ã¢â€š ¬Ã‚ ¦customer satisfaction generates more future sales, reduces price elasticity, and increases the reputation of the firm. (Yee, R., Yeung, A., Cheng, T.C, 2008). All of the mentioned sources and publications speak of the aspects that Bulgarian hospitality needs to focus in order to function successfully, to develop and to be competitive on the market.

Gap between Rich and Poor Essay

The issue of gap between rich and poor has still been significant over recent decades in our society. At present, the article â€Å"Issue Area: Gap between Rich & Poor†, Joyce deBoer and Ryan Warmouth inform growing gap between rich and poor will pose unstable feature for society in the near future by surveying and comparing the statistical evidences from Golden and Area A. In addition, authors hope this issue must be mentioned by the society and anticipate it will be controlled by developing policy. While others researchers state that growing gap between rich and poor can enhance the competition of the entire society. By looking through this article, I claim that growing gap between rich and poor without control will pose serious threaten for the local stability and development. In this article, writers indicate the case of growing gap between rich and poor in Golden – Area A by filing plenty of data. Initially, authors select Golden and Area A which has a stable middle class as a sample. Moreover, authors think analyses have constraints as a result of some elements, such as â€Å"back-to-the-Landers† in the Columbia Valley. Then, authors illustrates overall poverty rate in term of LICO and LIM and make a comparison between Golden – Area A and British Columbia. Also, writers describe the impact of community growth on the gap, such as the increasing price of house and food. Then, talk about household incomes in disparate levels. Ultimately, the article concludes that growing gap between rich & poor can impact the diversity and stability of the community. For growing gap between rich and poor, those who argue that it can cause the enhancement of the competition for the society my build their view on such an assumption that this gap can be considered one motivation for lower income class, who want to be higher class. Obliviously, growing economic gap can cause the the evolution in some sense. Even so, this view should be too idealized for the current intense social competition. In my opinion, it has detrimental influence in aspects local stability and evolution. According to the description of the article, this issue can cause the local wealthy people can change to be rich increasingly and have adequate money to buy the local tracts and stores. In addition, along with the huge immigration of the new comer, the majority of them are wealthy or retired. Thus, the local rich people increase the price of land and food for high interest from immigrants. However, the local income does not grow, thereby causing the economic burden for local young people and low income earners. Apparently, this tendency causes the rich people more abundant. But, it can also cause the growth of criminal rate in the local. On the other hand, an increasing number of people can no longer afford to live there and move out to others place, thereby causing the loss of local labor force. This can impact the evolution of local economy. To sum up, growing gap between rich and poor have drawbacks for local stability, which cause the high burden live for local young people and low income earners. On the other hand, it can also bring about the loss of local labor force. I would concede that growing economic gap can create the competition of the society. Despite that this opinion should be too unreal. This article talks about the Canadian area has lived in the gap rich and poor. However, under financial crisis, this issue has already altered to be severe in some developing country. Afterward, I will research some articles about this problem in developing country.

Organizational Structure Presentation Communication Methods Essay

As the manager of Lakeview Nursing and Rehabilitation Center, we are now going to propose a new addition to our facility, we would like to propose a new addition of long term care services as well as the short term care services that we are providing know on the inpatient and outpatient basis. The future of the growth of this company, deeply on this new addition to our facility. We will be in need of new experienced workers for areas like therapy, doctors, nurses and counselors that will work with the patients and their families. Communication, will have to be our number one factor to finding the right persons for the jobs, and the growth within the community as well. Our communication should be easy to understand and accurate. Effective communication is important and we should all be on the same page. Leadership should involve good communication, and they should be walking around talking to employees, this way you will see what their skills are in this field and will improve the gro wth internally and externally. Effective internal communication should start with having good listening skills, questioning skills as well as feedback. Sharing information with the staff is a good effective communication.   When it comes to internal relationship in the health care setting, the most important person is the patient the one who has the needs that we need to make sure they get. The main reason behind this is because acquisition integration has led to more rigorous examination of support services. There is also a higher expectation of customer service that we will experience as consumers. The external relationships that must be considered in the creation of this long term care are: state, local and the federal  government. Each of these have their own regulations that we need to know and follow. You should also be aware of the consumer advocacy program as well, to make sure that the consumer is getting the best care possible. We also need to make sure that the proper training and hiring is done as well, with all this being said this is my proposal of the new addition to the facility.

Greats Gatsby essays

Greats Gatsby essays A dream is defined in the Webster's New World Dictionary as: a fanciful vision of the conscious mind; a fond hope or aspiration; anything so lovely, transitory, etc. as to seem dreamlike. In the beginning pages of F. Scott Fitzgerald's novel The Great Gatsby, Nick Carraway, the narrator of the story gives us a glimpse into Gatsby's idealistic dream which is later disintegrated. "No- Gatsby turned out all right at the end; it is what preyed on Gatsby, what foul dust floated in the wake of his dreams that temporarily closed out my interest in the abortive sorrows and short-winded elation's of men." Gatsby is revealed to us slowly and skillfully, and with a keen tenderness which in the end makes his tragedy Jay Gatsby is a crook, a bootlegger who has involved himself with swindlers like Meyer Wolfsheim, the man who fixed the 1919 World Series. He has committed crimes in order to buy the house he feels he needs to win the woman he loves. In chapter five Nick says, "...and I think he revalued everything in his house according to the measure of response it drew from her well-loved eyes." Everything in Gatsby's house is the zenith of his dreams, and when Daisy enters Gatsby's house the material things seem to lose their life. Daisy represents a dreamlike, heavenly presence which all that he has is devoted to. Yes, we should consider Jay Gatsby as tragic figure because of belief that he can restore the past and live happily, but his distorted faith is so intense that he blindly unaware of realism that his dream lacks. Gatsby has accumulated his money by dealings with gangsters, yet he remains an innocent figure, he is extravagant. Gatsby is not interested in power for its own sake or in money or prestige. What he wants is his dream, and that dream is embodied in Daisy. Ironically, Daisy Buchanan, is a much more realistic, hard- headed character. She understands money and what it ...

Essay on the OlympicsEssay Writing Service

Essay on the OlympicsEssay Writing Service Essay on the Olympics Essay on the OlympicsThe Olympics play an important part not only the sport life but also in the cultural life of the global community. the Olympics involve nations from all over the world and they are the major sport events in every four years in the entire world. At the same time, the Olympics attract not only sportspersons but also spectators, who are interested in sports and who either attend Olympics in the area, where they take place, or watch the Olympic Games broadcasts.The Olympics have a considerable impact on the development of the personal, national and global identity of people because the Olympic Games are the major event in the sport life of the world and people get involved into the Olympics at all level, from individual participation or involvement into the Olympics to the national and global level when people form and support their national teams and compete with other teams and sportspersons from all over the world. Therefore, the Olympics are socially important e vents that take place every four year and shape the individual, national and global identity.Historically, the Olympics were internationally significant event that unite people from all over the world. The Olympics are the major sport event that takes place every four years. The Olympics is the ultimate manifestation of the greatest achievements in the field of sport since every sportsperson participating in the Olympic Games. There are winter and summer Olympic Games which are conducted in winter and summer every four year respectively. The Olympic Games include all the sports registered by the International Olympic Committee as Olympic sports. Sportspersons and teams are qualified for the Olympic Games in the course of the competitions which take place prior to the Olympics during four years period.Moreover, the Olympics have a considerable symbolic significance. For instance, historically, the Olympics were associated with the time, when all wars either ended up or stopped for th e time the Olympics ran. The Olympic Games become a unifying event that unites people on the ground of their love to sport and healthy lifestyle.At the same time, the Olympics have a considerable impact at all levels from the individual level to the global one. However in spite of the level of the impact of the Olympics, the Games contribute to the formation of the imagined community which allows people to shape the imagined identity, which though is short run and fades away, when the Olympics end. People perceive the Olympics in different ways but they can hardly stay indifferent or unaffected by the Olympics.In addition, it is possible to distinguish participants of the Olympics and the spectators, i.e. those individuals, who attend the competitions as well as those, who watch broadcasts of those competitions (Chomsky, 1997). Sportspersons participating in the Olympics develop their identity feeling their unity as the community of sportspersons. Even though this community is imagi ned in a way, because they may never encounter each other in their life before or after the competitions, but during those few weeks of the Olympic Games, they live like a sort of family or community, where all sportspersons feel their belongingness to that community, no matter how short run the existence of this community is (Bagdikian, 2000). The audience of the Olympics comprises another large group of people which may unite in imagined communities and develop their identities within those communities. These communities may exist at the local level, as well as at the national or even international level.People can unite into small communities and change their identity while being a part of those small communities at the local level. For instance, people attending a sport bar on the regular basis develop their identity. They may not even know each others’ name and they may invent their new identity being united by their passion to sport and the Olympic Games.At the national level, people can also unite in imagined community of fans supporting their national teams and sportspersons representing their countries on the Olympics. In such a situation, people feel their unity as the nation but they have the authentic feeling of the belongingness to the community, where they can feel being a part of the nation. In such communities, they develop their identities that may be different from the identity, which they have in their everyday life. For instance, the Olympics may raise patriotic feelings and emotions that contribute to the unity of members of the imagined community consisting of fans of sports and people interested in the Olympics.Moreover, individuals can develop broader communities, at the international level, when each person attending the Olympics feel being members of one community that unites people, who like the Olympics so much that they have abandoned everything and came to watch the major sport events of the Olympics. They may create their small communities in social networks, where they create new imagined identities (Bagdikian, 2000). New communities unite people interested in the Olympics. They can use social networks to establish social relations and communicate with each other and steadily form the international community of people, who are interested in the Olympics and who want to attend the Games.At the same time, they can shape their imagined identity to spend a few weeks in their imagined community. If they use social networks to establish friendly relations with other community members, they can create new identities and other users will never know, whom they really communicate with. Such a freedom of the development of the imagined community allows users and people interested in the Olympics they construct their new identities feeling the unity of their community (Chomsky, 1997).The formation of the identity at all levels among both sportspersons and spectators occur under the impact of the Olympics and it s media presentation. In this regard, it is worth mentioning the fact that the identity of people united by the Olympics occurs under the impact of the Games. The media of the Olympics contribute to the formation of the original atmosphere of the Games that make them a distinct sport event. The Olympics are the brand that always attracts many people from all over the world. For instance, the Olympics is one of the main sport events for professional sportspersons, who view the win on the Olympics as the major achievement in their professional sport career.As for fans and spectators at all levels, they also are vulnerable to the impact of the Olympics. In this regard, the impact of the traditional perception of the Olympics as the exclusive sport event and the past of the Olympic Games that dates back to the time of ancient Greece is particularly strong. Spectators view their presence on the Olympics as if they are present on the important historical event.Essay on   the Olympics pa rt 2

Schedule I & schedule II Drugs Term Paper Example | Topics and Well Written Essays - 2000 words

Schedule I & schedule II Drugs - Term Paper Example Even though heroin has been categorized as a form of painkiller, it is very dangerous especially due to its highly addictive latent. On the other hand, marijuana is derived from cannabis plant and even though it does not possess high addiction latency, it nonetheless has the highest potential of abuse. Marijuana comprises a combination of the cannabis flowers, the stems, its cannabis seeds, and the cannabis leaves. MDMA or Ecstasy is also an artificial and psychoactive stimulant drug which comes in a variety of tablets. Hence, addiction to MDMA results in over-activity of the individual body system. The three types of drugs are very precarious and can be extremely fatal (Riviello 41). Thus, the aim of this paper is to examine the similarities and differences between Heroin, marijuana, and MMDA (ecstasy). Accordingly, with the perception of the similarities and differences, the paper will then emphasize on a single drug with a focus on why it should be changed to a Schedule II drug. In terms of classification, the three drugs are categorized as schedule I drug types based on U.S Drug Enforcement Administration and Drug Scheduling regulations (3). Hence, by branding the drugs as schedule 1, implies that they belong to the most dangerous category of drugs, which not only an elevated potential for abuse, but also presents the threat of high physical dependence and relentless psychological reliance. They are therefore not permitted for medical utilization due to their highest prospect of abuse. They have no currently authorized medical use and they are mostly used for recreational intentions and therapeutic reasons. Thus, the level of physical plus psychological abuse nationwide remains generally elevated in comparison to other prevalent drugs. In terms of legality of use, the Drug Enforcement Administration notes that marijuana, ecstasy and heroin have no legitimate medical use. In reality they cannot be prescribed by physicians or

Social Web Research Paper Example | Topics and Well Written Essays - 2250 words - 1

Social Web - Research Paper Example †. A question comes to mind, what is social networking meant for? Its purpose is to enable people for creating a virtual social network to exchange ideas and thoughts with class mates, old friends, lost friends, relatives, and new friends. Social networking sites have advantages as well as disadvantages later to be discussed. The factors impacting on the society are interrelated to each other. The severity of the impact of these sites may vary from severity level 1 to severity level 3. Social networking sites facilitate people to create a public or private profile to share it with a group of people within an isolated system. Likewise, these ‘web based’ services offer opportunities to create a new relation. The first social network site was launched in 1997 that was named as SixDegrees.com. Since then, these sites offered innovation in relationship performances, impression management, privacy management, online and offline status of friends. However, study shows tha t there is no research on cultural disparity (VitkauskaitÄâ€", 2011). Social Networking Sites Statistics Over 700 billion minutes are spent by each user on ‘Facebook’ per month. More than 500 million active users are registered on face book. 50% of massive 500 million contributes to the log of active users on to ‘Facebook’ in every single day.... ite ‘www.facebook.com’ statistics also includes the activity of users is â€Å"above 30 billion pieces of content (web links, news stories, blog posts, notes, photo albums, etc.) shared each month. The Global Reach is in more than 70 translations available on the site About 70% of Facebook users are outside the United States and Over 300,000 users helped translate the site through the translations application. Moreover, Fig 1.1, 1.2 and 1.3 illustrated below, demonstrate the participation of genders, privacy and beliefs and behavioral tracking on ‘Facebook’. Fig 1.1(Retreived from (Hoy & Milne, 2010) Fig 1.2(Retreived from (Hoy & Milne, 2010) Fig 1.3(Retreived from (Hoy & Milne, 2010) These figures are incomparable to other social networking sites such as twitter has 175 million registered users and 95 million tweets are written each day (Roberts, 2011). Positive Impact of Social Networking Sites (SNS) Social networking sites (SNS) facilitate users to creat e new relationships. Continuous communication online strengthens relationships and gives opportunities for creative expressions in a collaborative way. The social networking sites provide free photo storage, blogging, games, invitations for participating friends and various services. The social networking sites provide common interest between people and proffer revelation to innovative ideas publishing around the globe and provide freedom of expression. Those people who have stammering problem while speaking can express their emotions and feeling to share with others in full confidence. Social networking sites also contributed people to make crucial decisions in their life. 60 million Americans are facilitated by the Internet for making one of the most crucial life decisions ("The Strength of Internet Ties,

Assignment 2 MJ Example | Topics and Well Written Essays - 1500 words

2 MJ - Assignment Example The scene then fast forwards to the present day where the first born son named Jamal is older and his son is about to get married and the second born son had fled to America to escape the injustices that were happening in his country. The second born son, Bassam goes back to Abuddin with his American family for the wedding. The president dies during the wedding ceremony and Jamal inherits the presidency. The country is ruled through a lot of fear as the ruling family is known to persecute anyone who threatens to oppose their rule. The royal family lives a lavish lifestyle and has servants at their beck and call. However, the time is when most parts of the world were calling out for the end of dictatorial rule and thus the royal family was under a lot of pressure from a rebel group to hold an election. Bassam, being more accepting of the democratic ways, convinces his brother to go through an election. Jamal is definately authoritative and does whatever he wants to satisfy himself. He does not care much about anyone else or what anyone would say. He does things that only benefit him; satisfy his needs, and his hold onto power. His first action shown in the series is him forcing himself on one of his subject’s wife as the husband waits outside and he does not care about the husband’s feelings and neither those of the children of the woman who are waiting outside. His major aim is to satisfy himself regardless of who gets hurt. Jamal justifies his actions by claiming that his wife had left him and that his subjects are there to please him and do as he wishes whenever he wants. He extends his cruelty to innocent people simply because he has the authority and capacity to do as he wishes and no one is bold enough to face him. Jamal had been brought by his father and taught to be ruthless to people who did not agree with him. From his childhood, he had been forced to go everywhere with his father and even

Three Dialogues between Hylas and Philonous Essay Example for Free

Three Dialogues between Hylas and Philonous Essay Philonous, in Three Dialogues between Hylas and Philonous, attacks Hylas arguments toward the distinction between primary and secondary qualities. The distinction between primary and secondary qualities is a peculiarity between qualities which depend for their existence on the relation between an object and a perceptual device. An example of this would be smell and color, which has properties that an object has independently of any perceiver. What objectively, with out bias, exist and what merely subjectively exist? When something is clear and distinct it is true, and when it is not clear and distinct, like sensations that can be interpreted differently, it is false. Berkeley rejects this notion of primary and secondary quality distinction, which implies that material things exist independently of us. Philonous continues to argue against Hylas when he explains that sensible things are defined as those things that are immediately perceived; therefore, eliminating mediated perception. He gives a case by case examination of sensible qualities; such as heat and cold; sound; and colors. None of these qualities contain the ability of pleasure or pain independently because that is an identify we give it; therefore we give it its existence. He rejects Hylas claim that heat is motion, and he also proclaims that color varies with light. Philonous reminds Hylas that causes of ideas are not immediately perceive, and thus are not perceived at all; this makes them non- sensible things. Berkeley aimed to demonstrate that materialism is artificial because we have no reason to believe in the reality of mind autonomous material objects. He attempted to prove that we have no immediate perception of mind-independent material objects, so we have no source on which to assume the existence of mind-independent material objects from our instant experience. One can not imagine of primary qualities in objects totally separately of their secondary qualities. Therefore, primary qualities must exist in the mind, just as secondary qualities do.

The Use of Electroconvulsive Therapy in Patients with Severe Depression

The Use of Electroconvulsive Therapy in Patients with Severe Depression or Schizophrenia â€Å"In surveys, individuals with both a history of severe depression and a history of physical trauma due to an accident ranked the pain of mental illness as much worse than that of physical trauma† (Isaac 5). Mental illnesses cause immense suffering and potentially even death; in the year 2000, the suicide rate of patients suffering from depression was estimated at fifteen percent. This is a testament to the fact that mental illnesses such as depression and schizophrenia are serious issues, and those suffering from them deserve the most effective treatment available. Many psychiatrists turn to anti-depressants and â€Å"talk-therapy† in attempts to heal their patients; however, there are other options. Electroconvulsive therapy (ECT), also known as electroshock, or simply electrotherapy, is a controversial treatment of numerous mental illnesses, including depression, schizophrenia, bipolar disorder, and other mood disorders. The procedure consists of sending an elect ric current through the brain, essentially shocking it and inducing a seizure. There are many known side-effects, including memory loss; however, their prevalence and magnitude are much debated and far over-dramatized, creating a negative reputation. The origin of this reputation lies in electroconvulsive therapy’s questionable history. Many people look at the use of electroshock in the past, rather than the current advancements that have been made, providing an unfair prejudice regarding the procedure’s use today and causing the population to associate electroconvulsive therapy with images of torture. Despite the preconceived notions that the procedure is cruel and often unsuccess... ...lectroconvulsive Therapy is an Effective Treatment for Schizophrenia and Depression.† Mental Illness. Ed. Tamara L. Roleff and Laura K. Egendorf. San Diego: Greenhaven Press, 2000. Opposing Viewpoints Resource Center. Thomson Gale. George Mason University. 28 Sep. 2012.. Kneeland, Timothy W., and Carol A.B. Warren. Pushbutton Psychiatry: A History of Electroshock in America. Westport, Conn.: Praeger, 2002. Sherer, Richard A.  "Kitty Dukakis Book: In Praise of ECT- Despite the Memory Issue.(electroconvulsive therapy)(Shock: The Healing Power of Electroconvulsive Therapy)."  Psychiatric Times  23.13  (Nov 1, 2006):  1.  Expanded Academic ASAP.  Thomson Gale.  George Mason University.  7 Dec. 2012.   . Thackery, Ellen, and Madeline Harris. The Gale Encyclopedia of Mental Disorders. Detroit, Mich.: Gale Group, 2003. The Use of Electroconvulsive Therapy in Patients with Severe Depression The Use of Electroconvulsive Therapy in Patients with Severe Depression or Schizophrenia â€Å"In surveys, individuals with both a history of severe depression and a history of physical trauma due to an accident ranked the pain of mental illness as much worse than that of physical trauma† (Isaac 5). Mental illnesses cause immense suffering and potentially even death; in the year 2000, the suicide rate of patients suffering from depression was estimated at fifteen percent. This is a testament to the fact that mental illnesses such as depression and schizophrenia are serious issues, and those suffering from them deserve the most effective treatment available. Many psychiatrists turn to anti-depressants and â€Å"talk-therapy† in attempts to heal their patients; however, there are other options. Electroconvulsive therapy (ECT), also known as electroshock, or simply electrotherapy, is a controversial treatment of numerous mental illnesses, including depression, schizophrenia, bipolar disorder, and other mood disorders. The procedure consists of sending an elect ric current through the brain, essentially shocking it and inducing a seizure. There are many known side-effects, including memory loss; however, their prevalence and magnitude are much debated and far over-dramatized, creating a negative reputation. The origin of this reputation lies in electroconvulsive therapy’s questionable history. Many people look at the use of electroshock in the past, rather than the current advancements that have been made, providing an unfair prejudice regarding the procedure’s use today and causing the population to associate electroconvulsive therapy with images of torture. Despite the preconceived notions that the procedure is cruel and often unsuccess... ...lectroconvulsive Therapy is an Effective Treatment for Schizophrenia and Depression.† Mental Illness. Ed. Tamara L. Roleff and Laura K. Egendorf. San Diego: Greenhaven Press, 2000. Opposing Viewpoints Resource Center. Thomson Gale. George Mason University. 28 Sep. 2012.. Kneeland, Timothy W., and Carol A.B. Warren. Pushbutton Psychiatry: A History of Electroshock in America. Westport, Conn.: Praeger, 2002. Sherer, Richard A.  "Kitty Dukakis Book: In Praise of ECT- Despite the Memory Issue.(electroconvulsive therapy)(Shock: The Healing Power of Electroconvulsive Therapy)."  Psychiatric Times  23.13  (Nov 1, 2006):  1.  Expanded Academic ASAP.  Thomson Gale.  George Mason University.  7 Dec. 2012.   . Thackery, Ellen, and Madeline Harris. The Gale Encyclopedia of Mental Disorders. Detroit, Mich.: Gale Group, 2003.

Confidentiality and Informed Consent

In the article by Martindale, Chambers, and Thompson, we learn that Informed consent and confidentiality. A person should be informed of their right to confidentiality and the treatment they are consenting to in the therapeutic relationship. This study Is significantly Important because we are shown that there has been not very much previous research done on how well we manage consent, how Informed the patient Is, how honest they are, and what they actually know about the policies of the provider. Professionals in many settings create and utilize very ifferent techniques of informed consent and confidentiality.In professions where professionals constantly see people who are troubled. who see the everlasting devastation of grief, pain, and the disparities of people in situations that they cant change, it can be very taxing and wearing on even the most seasoned professional person, but do we actually communicate well to the patient that they have rights? In the article, we see that so many patients are so desperate to receive care that they Instantly Just â€Å"sign papers† so that the can see the psychologist.If a patient Is that esperate, how do we know that mental health professionals are performing to their maximum standards of Informing the patient about their care standards and things like who has the appropriate access to their medical information? We, as counseling psychology graduate students and professionals alike, have a strong moral and ethical responsibility to ourselves, our colleagues. and our clients to make sure that we provide appropriate documentation, informing the patients clearly of their rights and responsibilities, so that we do not potentially negatively affect the lives of other eople.In the article by Martindale, Chambers, and Thompson, In the four themes that emerge, â€Å"being referred; the participant's feelings, mental health difficulties, and their Impact; relationships with workers and carers; and autonomy (Martindale et al, p. 355)†, we see that many clients have concerns about continuing care. I think the most difficult and problematic Issue to handle there Is the patient's mental health and stability. In chapter 5 of the textbook, the ACA Code of Ethics, Section 8. 5. on informed consent states: â€Å"Responsibility to Clients.When counseling minor clients or adult clients who lack the capacity to give voluntary, Informed consent, counselors protect he confidentiality of information received in the counseling relationship as specified by federal and state laws, written policies, and applicable ethical standards. (Welfel, 2012, p. 142)†. It is the professional responsibility of the provider to be aware that the client has good mental standing to be able to know their rights. However, how dowe know upon first seeing the client that they are In a good mental standing to be completely informed? This puts providers in a tough situation.What happens to the clients they counsel who never k now of their consent rights and their confidentiality? How can we test for that if it we have no idea if the client is being honest with us? How do we know the frequency of occurrence? How do we know It Is not happening all the time? That Is why It is absolutely imperative to have open and t Of2 nonest communlcatlons wlt n tne cllent as oTten as posslDle. As graduate students, It is important for us to foster a supportive working relationship with our advisor, so hat we are absolutely sure the client is informed about what comes next in their therapy process.What if clients are too scared to ask how many sessions they have left? What if they are a â€Å"yes† person and can't say no to more or less treatment options? What if they have concerns but are too scared to ask about what is upcoming? I have personally seen a therapist who, after every session, had me fill out a questionnaire about my ability to see things clearly in the session; if I understood what my objectives were , if I understood her clearly, and if there was anything I was ersonally hesitant to share or anything that bothered me about our last session.This was extremely problematic for me because I always answered â€Å"no problems with last session† for fear that I would disappoint my provider or that she would then bring up the issue that I had experienced a problem with. I always felt uncomfortable, but continued to answer the questionnaires and continue care anyway because I needed it. In Martindale, Chambers, and Thompson's article, there are some limitations to the study. Primarily collected data were from mainly white omen.There seemed to be no measure of marginalized communities, under represented populations, or any data from the people who seem to struggle the most: people needing critical care. How would ethnic minorities respond to a provider who may not understand their cultural differences? How do we make sure those people are being informed appropriately? What about m arginalized communities who are in crisis and need care? How do we handle special situations appropriately? What about people who can't consent to appropriate care guidelines?